Terms of Service
Effective Date: October 2026
1. Agreement to Terms
By creating an account, installing the Nimki POS software, or subscribing to any plan, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or restaurant entity, you represent that you have the authority to bind such entity.
2. Service Level Agreement (SLA) & Offline Mode
Nimki strives to maintain 99.9% uptime for cloud synchronization and management APIs. In the event of external ISP disruptions or cloud latency, Nimki POS terminals will automatically switch to Local Offline Mode, allowing the restaurant to continue ringing orders, firing tickets, and printing receipts without interruption.
3. Subscription, Billing & Renewals
Subscriptions are billed in advance on either a monthly or annual billing cycle based on your plan selection. Annual commitments include a 20% discount. All fees are exclusive of applicable state and local sales taxes.
4. Hardware Ownership & Compatibility
Nimki is hardware-agnostic. You own any standard tablets, printers, and cash drawers you purchase. We do not lock our software to proprietary hardware vendors.
5. Termination
You may cancel your monthly subscription at any time via your billing dashboard. Upon cancellation, your access remains active until the end of the current paid billing cycle. You may export all historical order and inventory data in standard CSV/JSON formats at any time.